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If you have been locked out of your account, please contact Chase Canada Online Customer Service at 1-877-982-4273 on Monday to Friday between 8 AM to 12 AM ET or on Saturday and Sunday between 8 AM to 9 PM ET.

Heartbleed Security Notice

We are aware of the ‘Heartbleed’ vulnerability. We have checked this website (Chase.ca) and have confirmed that your online banking credentials are not at risk from the Heartbleed vulnerability. As always, we recommend changing your passwords on a regular basis and not using the same password for multiple online accounts.

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